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Strategic sector

Banking & Insurance

Structuring, governance and transformation of financial institutions.

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Sector context

Banking, microfinance and insurance operate under growing regulatory demands and digitalisation pressure, in a market where financial inclusion remains a structural opportunity.

Opportunity

Financial institutions live on trust and decision discipline. Growth and regulatory scrutiny require governance, control and risk structures that keep pace with the business.

Relevant challenges

  • Regulatory requirements and compliance
  • Digitalisation of channels and processes
  • Credit and operational risk management
  • Financial inclusion and customer proximity
  • Governance and board reporting

KMA perspective

KMA has banking and microfinance experience, including being part of the team that supported the creation of Futuro Microbanco in 2018, a process that involved foreign investment and a community-oriented proposition.

How KMA can help

Governance and risk

Committees, delegations, credit policies and effective risk oversight.

Transformation and digital

Operating model, processes and technology adoption with measurable effect.

Due diligence

Financial, operational and governance reviews for decisions and transactions.

Leadership

Building management capability in decision-making, risk and accountability.

Areas of intervention

Typical intervention areas in this sector. Scope is always defined with the client.

  • Structuring of institutions and new operations
  • Governance, risk and compliance model
  • Digital transformation of channels and processes
  • Due diligence and organisational assessment

Related experience

Banking and microfinance

Experience in banking and microfinance, including support to the team involved in the creation of Futuro Microbanco in 2018.

Related insights

  • Financial inclusion: what it demands of the operating model
Governance & ESG

Related diagnostics and programmes

  • Governance & ESG Diagnostic (in preparation)
  • AI Readiness Assessment (in preparation)

Next step

What are you trying to transform?

Choose your starting point. We adapt the conversation — and the advisor — to the decision in front of you.

Select an area so we can frame the first conversation.